FAQs

FREQUENTLY ASKED QUESTIONS
IF I DON’T HAVE A SMARTPHONE AND I WANT TO PURCHASE TICKETS, WHAT DO I DO?
WHAT IS NEEDED AT THE TICKET GATE?

HOW WILL I RECEIVE MY TICKETS

WHERE CAN I VIEW MY TICKETS AFTER I HAVE PURCHASED THEM

CAN I PRINT MY TICKETS

HOW DO I USE MY S34T MOBILE PASS

I DID NOT RECEIVE A CONFIRMATION EMAIL AFTER PURCHASE. WHERE AN I FIND IT?

I INPUT MY EMAIL ADDRESS INCORRECTLY, IS THERE A WAY TO EDIT MY INFORMATION?

I ACCIDENTILLY REDEEMED MY TICKET... WHAT CAN I DO?

THE EVENT I AM LOOKING FOR IS NOT ON MY SCHOOLS HOME PAGE

I CAN'T FIND THE EVENT I’M LOOKING FOR OR I DO NOT HAVE THE ABILITY TO 
PURCHASE TICKETS

WHAT IS A MOBILE ONLY EVENT

I AM UNABLE TO USE MY TICKETS... CAN I HAVE A REFUND

AN EVENT THAT I HAVE PURCHASED TICKETS TO WAS CANCELLED OR POSTPONED... WHAT 
DO I DO?

CAN I BUY FOOD AND MERCHANDISE WITH THE S34T WEB APP
CAN MY COMPANY ADVERTISE LOCALLY ON MY LOCAL HIGH SCHOOLS TEAM TICKET PAGE
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